We are truly sorry that we are not able to ship your order on time. We understand your disappointment and apologize for any inconvenience that this may have caused you.
There has been some change to the shipping timeline for the shoes further to the original timeline of shipping in December 2019. The shoes are still in production and have not yet reached the warehouse from the factories. The manufacturing of the shoes involves more steps and manual work than we had originally anticipated. We've requested the factories to assign more manpower to the manufacturing line but most of the manufacturing tasks/steps are interdependent and need to be performed in a linear order and there is no way to cut the manufacturing time shorter while maintaining quality.
Here are a few images of the manufacturing in progress from our factories.
Unfortunately, we are not able to deliver the shoes before Christmas and we are sorry for the inevitable delay. We should start the shipping of the shoes only by the third week of January and the shoes will get delivered to you latest by Feb.
We understand that you might have ordered the shoes as a Christmas gift for your loved ones and we are sorry that they will receive it late.
Once again we apologize to you for all the troubles caused because of us. We would appreciate your support on this matter. We assure you that your shoes are being made from high-quality materials, at professional factories and it'll be worth the wait. We appreciate your patience.